Last Updated: November 19, 2025
Introduction
SS Chauffeur Us (“we,” “our,” or “us”) operates sschaufferus.com.au. We are committed to protecting your privacy and being transparent about how we handle your information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our luxury car rental booking services.
Information We Collect
Booking Information
When you make a booking inquiry or reservation, we collect:
- Name and contact details (phone number, email address)
- Pickup and drop-off locations
- Date and time of service
- Special requests or preferences for your journey
Voluntary Newsletter Subscription
If you choose to subscribe to our newsletter or promotional communications, we will collect your email address for this purpose only.
Automatic Information
Our website may automatically collect certain technical information including:
- IP address
- Browser type and version
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and confirm your luxury car rental bookings
- Communicate with you about your reservation
- Provide customer support and respond to inquiries
- Send newsletters and promotional offers (only if you have opted in)
- Improve our website functionality and user experience
- Comply with legal obligations
Data Storage and Retention
Important: We do not store customer data on our systems.
Booking information is processed for the purpose of providing our services and is not retained in our databases beyond what is necessary to complete your reservation and maintain basic business records as required by law.
Payment Information
We do not store or retain any credit card information. All payment transactions are processed through secure third-party payment processors who are PCI DSS compliant. We never have access to your complete credit card details.
Newsletter and Marketing Communications
If you voluntarily provide your email address to receive our newsletter:
- You will receive promotional offers, updates, and news about our luxury chauffeur services
- You can unsubscribe at any time by clicking the “unsubscribe” link in any email we send
- Your email will be removed from our mailing list upon request
- We will not share your email address with third parties for their marketing purposes
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website.
Third-Party Services
We may use third-party service providers to help operate our website and deliver our services, including:
- Payment processors
- Email marketing platforms (for newsletter distribution)
- Website hosting providers
- Analytics services
These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your information in accordance with applicable privacy laws.
Data Security
We implement appropriate technical and organisational security measures to protect the information transmitted through our website. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy laws, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your information (where applicable)
- Opt-out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
SS Chauffeur Us
Website: sschaufferus.com.au
Email: [info@sschauffeurs.com.au]
Phone: [+61449955511]
Address: Punchbowl, Sydney.
Governing Law
This Privacy Policy is governed by the laws of Australia and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.